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Sales policies and procedures
Pre Sales
Training Session 1: Pre-Sales & Sales (57:52)
Sales policies and procedures
Source of income (0:28)
How to accept Direct Debit (1:25)
How to operate the point-of-sales system? (0:23)
How to take bookings (0:53)
How to deal with Subscription Cancellations (1:08)
How to find a replacement tutor (0:44)
How to issue and redeem gift cards (0:14)
Cash handling procedures (0:11)
Fulfilment policies and procedures
How to order inventory (0:27)
How to receive shipments (0:11)
How to store inventory (0:09)
How to track inventory (0:18)
Shipping Procedures (0:07)
Training Session 1: Pre-Sales & Sales
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